The Bigpond personal account and Telstra Bigpond busines account have different service and features. Bigpond personal account targets audience who wants for personal use such as personal email communication and internet service whereas in other hand Telstra Bigpond business account is for those who want to add features and service such as business-grade email services, advanced security, domain hosting, collaboration tool and support options to meet the need of business. The Bigpond personal account provides standard customer support whereas for Telstra Bigpond business account comes with business level support and potentially with faster response time.
To transfer Bigpond mail account from personal to business Telstra account the users are required to follow the steps mentioned below:
- Firstly the users are required to contact Bigpond customer care support through their official website.
- The users are required to explain the transfer of their personal Telstra account to Telstra business account.
- The representative of Bigpond customer care will guide the users through the process and instructions from their end.
- The users have to be prepared to submit the required information which can include account number or other verification details.
- The Telstra will verify the users account and confirm to transfer the Telstra personal account to Telstra business account.
- Before initiating any transfer make sure to back up important emails. It can be done through exporting mails or saving them locally.
- Remember that there can be chances of transition period during the process where the users email account may not be accessible. To know more about it contact Bigpond customer care, they will provide sufficient information on any potential downtime.
By these steps the users can transfer Bigpond mail account from personal to business Telstra account. Sometimes there may be changes in the process in that case the users are required to contact Bigpond Customer Care Number for updated information and guidance.
More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-care-melbourne/