+61 (1800) 921251 Bigpond Customer Service Melbourne

As we all know Bigpond is the one of the largest telecommunication brand in Australia which is powered by Telstra. Bigpond offers a range of services such as Broadband internet, email services, entertainment services, home phone services, and mobile services. The customers have to log in their Bigond account to check usage, pay bills and access support resources. There might be issues when using the servies of Bigpond in that case the customers have to take advice or support from the Bigpond customer service. Here are some guidelines to reach out to Bigpond customer care:

  1. Online support: The customers have to visit the official website of Telstra and look for support or contact us section. In the support or contact us section there is an option to chat with a representatives of Bigpond. They will provide instruction and guide based upon the customer issues.
  2. Phone support: Phone support is one of the easiest ways to connect to the Bigpond customer service where one of the representatives will be on the line to guide and assist to resolve the issues. Phone support number is available on the bill or in Telstra website. The customer can directly call and enquiry about the issues that they are facing.
  3. My Telstra App: The customer can get in touch to Bigpond Customer care through My Telstra App as well. Just look for the support or contact us option in the app itself. Remember to update the app, sometimes there might be issues while getting connected to Bigpond customer service.
  4. Social Media: The customers have to follow the Telstra’s official social media account to get the support or guidance. Social media platforms like facebook, instagram and twitter will post and update about the current issues and basic idea how to encounter and resolve it.
  5. Local Telstra store: If none of the above mentioned steps will help to resolve the issues then the best way is to deal with it is to visit the nearest Telstra store. The customer can mention their issues to the representatives and in no time everything will be sorted out. Remember to bring the documentation to verify the identity.

These are the some guidelines to get connected to Bigpond customer care. If the customers have no time to visit to the Telstra store then the best way to get connect is through Bigpond Customer Care.

More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-care-melbourne/

More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-support-australia/

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