How to communicate with Bigpond Customer Care

Bigpond is one of the dominant Australian telecommunication brands, powered by Telstra company.  All over Australia, it is known for its excellent and striking ISP (Internet Service Provider) and online service. They also provide services that include email services, Broadband internet facility, and online service aid. Here we mention the features and services of Bigpond email that will help the users while using it. They are as follows:

  • One of the major features of Bigpond is its email service platform. Through the Bigpond email service platform, users can register and create multiple email addresses, based on their plans of subscription.  The email address that is created in Bigpond would end with “”.
  • The users can access their webmail through a web browser, make sure the internet is connected to the device.
  • Bigpond email service allows the users to configure their email clients (such as Outlook, Apple Mail, or Thunderbird) to access their Bigpond emails using POP3 or IMAP protocols. This function allows users to manage their email using their preferred email application.
  • Sometimes if the users mistakenly subscribe to some channels, they may be receiving unwanted emails. Bigpond email service allows users to customize and filter their unsolicited emails.
  • Bigpond email come with a limited amount of storage space for storing emails and attachments. The users can exceed the storage limits by using a subscription plan.  To know more about the subscription plan contact Bigpond customer care.
  • Bigpond email services also provide a safe and secure environment for the user’s email communication. It includes measures such as encryption for data transmission and secure authentication procedures.
  • Sometimes the users might encounter difficulties while using the Bigpond email services, in such circumstances the users can directly Contact Bigpond tech support. They will provide accurate guidelines which will help the users to solve their inquiries.

These are some of the potential email services provided by Bigpond. To know how to communicate with Bigpond customer care, here we mention some methods to connect them.

  • To find the contact information the users have to visit the official website of Telstra and navigate the “Contact US” Section. Here the users can get email address, contact numbers, and Online chat support. The users can get the hotline number in the Bigpond billing statement.
  • To sort out the inquiries ASAP the users can get help from live chat services that is available on the official website.
  • Bigpond is also on Social Media platforms such as Facebook, Instagram, and Twitter. Here they announce information about the maintenance and outages of their system as well as some of the solutions regarding email services.
  • If the problem is not sorted out through online portals, the users have to visit the nearest Telstra store and get help from experts of Bigpond technicians.

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