Bigpond was one of the most popular email services in Australia which is no longer is service to the new Telstra telecom service users. As it’s a socking update to the Australian people as Bigpond brand always build good reputation between people. The problem is old Bigpond mail users assume that Telstra will discontinue the support and even old mail accounts will also be discontinued but that’s not true. As Bigpond holds good number of mail users so Telstra will provide support service to the old users but new Telstra users won’t be able to create new Bigpond mail account anymore.
What is Bigpond Support and why we need.
As we all know any product or service we use and have pro and cons same with Bigpond. Bigpond support is a service that help Telstra Bigpond mail users while they facing technical problems like Bigpond mail password is not working, Email sending and receive problem is mail apps like outlook, mac mail or thunderbird and having problem while Bigpond account in mail apps. As in this condition we need Bigpond Customer Support to fix the problems with quick solution. As Bigpond team work 24 hours 365 days with quick response and with less waiting time on call.
Ways to get in touch with Bigpond Team for Solution
Telstra Bigpond mail assistance team provide assistance in several ways depends on which one your use.
Get in touch by Call: If facing any technical problem in Bigpond mail account and unable to resolve by yourself than you can contact Bigpond Customer Support by call but you have kept some patience as Telstra have million of user so waiting can be 15 minutes to 45 minutes. you also request Bigpond to make call back arrangement. Telstra Bigpond team will call you in registered number mention in the profile.
Bigpond Chat Service: Bigpond users are not so comfortable on call than it also offers chat option so that users can resolve the mail problem by chat. As this is easiest and most convenient option because users don’t have wait like on call. For this you just need to visit Telstra website and go to chat icon mention your details like name, email address, phone number and Date of birth for account verification than pass security check sent as one time code by Telstra.
Go to the Store: Some Bigpond mail users and not so technical to fix issues online by own self. So, Telstra give option of store visit to fix the problem if its available near by location. For this Bigpond users need to carry identity proof. Like driving license or password or any other kind of proof for the verification.