If you are a part of Australia than must be part of Telecom service known to be as Telstra Telecom Pvt limited in 21st century. Telstra is one the most popular company in telecommunication and internet network sector. This company provide service like Mobiles plans, Bundle pack, pre-paid plans, home internet, NBN Plan, 5G home network, Satellite home internet. Apart from this company no longer far from entertainment sector it also provides Foxtel, fetch Tv, Kayo and Disney plus streaming services for Telstra users. The last most important service let’s not forget about is Bigpond email service.
What is Bigpond Telstra
Bigpond also called as Telstra mail is one of the superior and most reliable email service used as primary email in Australia specially by Telstra users. Telstra was use to provide as complementary mail service to Telstra any subscribed product like home internet or mobile plan in previous years. But now Telstra is not offering new mail account services. Bigpond email provide facility like other emails like digital signature, email forwarding, 10 Gb free space, client mail configuration option and app generated password option to keep mail account secure and safe.
Bigpond Telstra Account Suspended
If your Bigpond Telstra Mail is suspended than you must be missing your personal or office email. Well, this is a panic situation but no need to get panic. There are two reason Bigpond mail account get suspended. (A) If your Telstra Bill is pending, (B) Eighter your Bigpond account is compromised. If your bill is pending than please pay the bill. After paying the bill contact Bigpond Customer Care.
If your Bigpond is compromised than Telstra automatically suspend the Bigpond account for security reasons, so that no one can use it for any wrong purpose. Telstra is very concern on their customer personal data related security as they do not take any risk about customer related information.
How to remove suspension from Bigpond Telstra account.
To remove suspension, you need to talk with Bigpond Customer Support Team. Share your Bigpond email address, verify your Identity through Telstra Account number or through date of birth. Telstra will verity through sending OTP (One time code) valid only for 5 minutes. Share your suspension related concern Telstra will unsuspend the account at the same time or within 24 hours.
What to do after Telstra remove suspension.
After Telstra remove suspension from Bigpond account you need to change the account password if the reason of suspension was account compromised. To change or reset the Bigpond Password you can following the following steps mention below.
Steps to Change or Reset Bigpond password
- Open the Telstra or Bigpond password reset link in browser
- Type Your username as your Bigpond email address
- Click recover account or password
- Open the link sent by Telstra in registered mobile number or email address
- Create new secure password (Don’t use old or common password)
- Confirm new password
- Click Save or done
Notes: If you using mail apps like outlook, mac mail etc to access Bigpond mail account don’t forget to update your new password. After changing password if mail app showing send or receive problem or keep rejecting your new Bigpond password than visit Telstra store or be comfortable to contact Bigpond Customer Service in Australia