Email is a short form of electronic mail. Email is one of the best, fastest and cheapest way to communicate with friends, family or business. After the email revolution most of ISP (Internet Service provider) company offering complementary email service to attract their customers or users. Same steps also taken By Telstra Internet company in Australia. Telstra also offers email service knows as Bigpond while subscribing there any services like Home Internet, mobile prepaid, 5G plan, NBN etc.
Why Bigpond email is first choice in Australia
Bigpond is the finest email in Australia not only for fast email access but also for security features and best Bigpond Customer service while facing any problem. Bigpond gives authority to change your profile details incase if you lost your registered number or any other email in Bigpond account. There is other problem also which makes customer irritated like unable access email account, lost BigPond password, configuration issue that can be fixed easily. But what cannot be fixed easily is receiving fake emails.
What are fake emails?
Fake email kind of attractive or threatening email under the name of brand presuming to compromised email users’ credentials or personal details. This fake or spoof email are also the reason of get details compromisation and spreading viruses in the computers.
How to Verify email received by Telstra is fake or genuine.
Bigpond users keep on complaining about that they are continuously receiving email by Telstra about change password or pending bill payment regularly which is not seems to be genuine. To verify the email is legitimate or not you need to check some following details.
Let’s discuss what details you need to check
- Check the date or time of email received as per Australia time zone
- Check email sent by user is from Telstra
- Verify Telstra email address
- Check the format of email received
- Giving link in email is not different or should be odd
- Check email is not mark as spam
What steps need to take when Telstra Fake email received
If email received by Telstra is legitimate than relax and if not than you have to take some steps to fix this problem
- Contact Bigpond Customer Support and inform them.
- Make email as spam and move it to junk
- Block senders email address
- Change your Bigpond password
- Do not open if link is not Telstra official
Solution to block spam mails in Bigpond account
If fix this problem you need to regular update your BigPond password. Do not share your username or password to anyone. While sign up or register any website make sure website is legitimate and SSL secured. To block spam emails block users, email address that can stop emails coming in Bigpond account permanently. After taking all the steps still your keep getting spam emails than you should get in touch with Bigpond customer care team with your concern and they will happy to help you or you can visit nearby store for solution.