Bigpond is one of the most accessible email services in Australia served by Telstra Telcom company more than 10 years. Well now Telstra is no longer offering Bigpond mail service to the new user those who are new subscribed to Internet, phone plane or any other service. Although Telstra still provide support to their old Bigpond mail customer as email playing important in this modern era.
Bigpond password not working issue
Old Bigpond users facing issues like while sign in Bigpond mail account. This problem usually comes due to several conditions like incorrect password or username; Bigpond account is suspended or deactivated etc. Telstra use to suspend Bigpond mail account if they detect any suspicious activity in mail account like suspicious login attempt due to which your mail password will no longer valid. In such situation user have to direct speak with Telstra or Contact Bigpond Customer Support.
What Steps need to Take to Fix Bigpond password problem
Before coming to any conclusion, you need to check the Bigpond mail password is really not working or your account is deactivated. For this visit Bigpond mail login website and try to login by using email address as username and password. If password wrong comes than reset your password. If mail box not associated comes that means your Bigpond mail account is suspended.
How to reset Bigpond email account password
If you sure that your password is wrong or incorrect than your change or reset your account password with quick easy steps for this you to visit Telstra website.
- Open Telstra website
- Go to support option
- Click Telstra Mail
- Now choose recovery my password
- Enter your Bigpond mail address
- Click Continue
- Choose recovery option like registered phone number or email address
- Open recovery link
- Enter date of Birth for security authorization
- Enter one time code sent By Telstra
- Create new secure (Don’t use old or common password)
- Confirm new password
Go back to Sign option and login by using Bigpond mail address and new recent created password. If its shows sign error than your must coordinated the Bigpond Customer Care agent.
What if Bigpond mail is deactivated or suspended
If you getting login page mail not associated than you won’t be able to login Bigpond account or password will not work anymore. In such scenario eighter you can take helot through visiting Telstra store and request to re-activate your account or Contact Bigpond Customer Service. Speak with agent share your concern verify your account ownership though Telstra account number, registered date or birth, Telstra will verify through sending one time code for security reasons. You can request to reactivate Bigpond account online. After filling a request, it take 24 hours for activation. Once account get activated you must secure your account and change your password immediately because the reason of suspension is when Telstra rectify any suspicious activity. After changing or reset password do not forget to update password in mail apps like outlook, mac mail or in android or iOS phone. So that you can easily access Bigpond mail account.