If you living in Australia or if you are Australia citizen than you must heard the brand name call Telstra. Telstra is one of the top Isp _Internet Service provider) which supply multiple telecom service for home, business and enterprise. The list of the service is home internet, 5G plan, NBN, Satellite network, Pre paid plans. Telstra Also provide additional service to their Telstra users after subscription such as Bigpond email service. Although Bigpond mail service is not available for new subscribers but Telstra understand how important email for the old users. So, they still provide Bigpond Customer Support to the old users.
Reasons behind Bigpond password does not work.
Bigpond password not working issue depends on many situations depends on how you accessing Bigpond mail account. Usually, user’s login Bigpond mail account directly through official website Telstra or Bigpond. If your Bigpond password is not recognized by mail account than must check your password is correct through clicking on eye icon.
- Bigpond mail password through simple steps
- Open Telstra or Bigpond official website in web browser
- Go sign in page
- Type your Bigpond email account address
- Now click on recover password
- Then click continue displaying email address
- Choose recovery option registered with Telstra account (email or Phone number)
- Open recovery link sent by Telstra in web browser
- Verify account holder Date of Birth
- Choose create new passwords
- Create new password
- Confirm new password (Do not use old or common password)
- Confirm same password
- Click Save or done
- Verify account changes through one time code sent in mail or phone number
You Bigpond mail account password successfully created prompt will come. After that go back to sign in page and login your Bigpond mail account.
Accessing Bigpond mail account through server-based email apps for example: Outlook Classic, Outlook app, Thunderbird, Apple mail app or any other apps. But keep facing password wrong warning during send and receive email than check your VPN is not on. As VPN create issues on Telstra server due to virtual network due to which you will keep facing password reject error. So turn of the VPN while accessing Bigpond mail through email apps.
Sometimes users encounter issue like Bigpond password is correct although mail app keep rejecting password. In that case you have to use app generated Bigpond mail password.
What is App specific Bigpond mail password.
App generated Bigpond mail password is kind of security feature that use to secure Bigpond mail account while setup in mail apps. This keeps safe from Bigpond account compromise.
- Steps to generate app specific password
- Login Bigpond website
- Go to settings
- Select account settings
- Click generate app password
- Copy clipboard
Go to the mail app settings and update app password in server settings.
Still, you are unable to manage how to reset your incorrect Bigpond mail password than you must contact Bigpond Customer Care team by chat, Call or through query form.