After Telstra take over Bigpond company a lot of customers facing issue in Bigpond mail account. User use to complaint that email has sync issue, incoming or outgoing mail problem, password is not working or Bigpond account suspension. Email play very important role in our regular day to day life eighter it’s about to manage financial, Bill payment or social media etc.
Some of user use to complaint that they lose their Bigpond user details credentials after they switched from old device to the new device. The reason of credentials lost because of they are not synced with browser id and when you changed device and try to login in browser credentials disappears.
What to do if you have lost your Bigpond Password
If you have lost your Bigpond username and password don’t get panic it’s very simple to recover if you have sufficient credentials like registered number and email address as recovery method and if you don’t have than contact Bigpond Customer Care Number.
Steps to Recover Bigpond Password
• Open browser in windows or mac
• Open Bigpond website and go to sign page or icon at right side
• Click forgot password available in same sign in page
• Enter your Bigpond complete email address as username and password
• Choose recovery option to receive link in email or in registered Phone number as SMS.
• Open the received link
• Verify your identity through Date of Birth
• Enter One time code for the verification as you are the account holder.
• Create new password i.e. Alpha Numerical Symbol upper and lower case based
• Enter new password again for the confirmation and accuracy
• Click submit or done to save your new password
• Visit Bigpond website again and try to login
If you don’t have credentials to recover BigPond password than visit Telstra store with your identity proof to verify you are primary account holder of Telstra. After that update or change your password with the help of Telstra agent. You can also ask of Temporary password for Bigpond over there i.e. alpha and numerical based.
What to do after you change your Bigpond Password
If you have successfully changed your Bigpond email password and you are using BigPond email in mail apps such as Outlook 365 in windows or Mac Mail in apple mac or many more like thunderbird and mail washer than you have to update latest Bigpond password.
How to update Latest Bigpond Password in Mail apps
Bigpond Imap Setting
- Username: Bigpond email address
- Password: Latest Bigpond password
- IMAP Server: imap.telstra.com
- IMAP Port: 993
- IMAP Security: SSL/TLS
- SMTP Server: mail.telstra.com
- SMTP Port: 465 or 587
- SMTP Security: SSL/TLS
- Username: Your full Bigpond email address
- Password: Your Bigpond email password
Bigpond Pop Setting
- Username: Bigpond email address
- Password: Latest Bigpond password
- POP Server: pop.telstra.com
- POP Port: 995
- POP Security: SSL/TLS
- SMTP Server: mail.telstra.com
- SMTP Port: 465 or 587
- SMTP Security: SSL/TLS
- Username: Your full Bigpond email address
- Password: Your Bigpond email password
If you still facing issue like Bigpond Password does not work or email are not incoming or going after password update than check with Bigpond Customer Support for help.