If you have been in Australia since decade than you must know about one of largest and number one Internet service provider known as Telstra Telecommunication Company. Telstra provide service like Satellite internet, Home Internet, NBN ,5G mobile and Bigpond email service. Telstra current has 22.5 million mobile service user and 3.4 million Bundle service users. Telstra one the most used service is Bigpond email service which used in personal and business both sectors.
If we talk about Bigpond customer, they are almost happy and quite satisfied with fast email delivery, spam filter system, domain blocking, forwarding email with keep copy and signature and for security app generator password.
What to do if you forgot your Bigpond password
If you unable to login Bigpond account than you must have forgot your password. First of stop login Bigpond account with failed password than can lock Bigpond and Telstra account for 20 minutes. Try to recover you Bigpond account password if you can do it yourself otherwise contact Bigpond Customer Care team for support and service.
How to create New Bigpond Password
If you IT skill based personal than you don’t need any guidance to reset Bigpond password but if you are not than you can recover your Bigpond password with following few technical steps.
- Steps to reset Bigpond forgotten Password
- Open Telstra website in browser
- Go to Support option
- Click Recover my Password
- Enter Telstra or Bigpond username
- Click continue
- Choose recovery method email or SMS
- Open link received in requested recovery method.
- Enter Date of Birth registered with Telstra account
- Verify through one time code received in recovery method
- Create pass key or Create Password (Choose create password)
- Create secure password or you can use password manager
- Confirm password again (Make sure both passwords should be same.)
- Click save
After creating new password go to BigPond official website open login page enter username and password and check email login successfully.
Notes: If you are any other apps for accessing Bigpond email in windows, mac or smart phones like outlook, Mac mail, thunderbird, Samsung mail or mail washer than you have to update latest created Bigpond Password.
How to update Bigpond Password
- Open Client mail server app
- Open account settings
- Remove account or update password
- Click save
- Check inbox email will start coming
Incase Client mail server app does not accept your latest Bigpond Password than you have to use app mail password i.e. alpha numerical and symbol based generate inside BigPond account
Steps
- Login Bigpond account
- Go to settings (left sidebar)
- Open Account settings
- Click App password generator
- Click copy Clipboard
- Password in client server mail app (outlook, thunderbird, mac mail etc.)
- Check email inbox
If client server app does not accept Bigpond app password than you should get in touch with Bigpond Customer Support through tollfree or Chat query and get instant connect with agent to fix the problem or we suggest Telstra user to visit nearby Telstra store. Make sure account holder Carry Id Proof for verification