Bigpond offers secure email service through IMAP- Internet Message Access Protocol access. As a result, users can easily access their emails using different devices, like desktop email clients, tablets or mobile phones. By setting the email client or mobile phone to utilize the IMAP configurations offered by Bigpond, users can easily synchronize their emails, data and folders between multiple devices. But recently, some users have reported about the slow Bigpond email and sending issues. If you are dealing with the same problem and looking for an effective solution, then you have arrived at the right place. Here we have mentioned some solutions that can help in fixing this issue. However, if you still face the issue after trying out these methods, prefer to contact the Bigpond customer support team for instant solutions.
Methods To Fix Bigpond Slow Email Sending/ Receiving Issue?
While such type of issue happens rarely, you can troubleshoot the problem by following these methods.
- Check The Server
If Telstra or Bigpond’s server is down, then it may take hours to send or receive emails. Server outages and service disruptions can develop various email-related problems. So, you should visit the official website or Bigpond community pages to find out if the Bigpond email server is working fine or not.
- Connect To a Faster Internet Connection
Your internet connection speed can also be a major reason behind this issue. So, you should also check the speed of your internet connection. After all, how can you send or receive emails when your device doesn’t have a strong or steady internet connection? So, to speed up your Bigpond Email, prefer to connect your device to a faster and steady internet connection. Besides you can also try resetting your default network connection or switching to the Google DNS Server.
- Use The Latest Version of Bigpond Email
Check whether you have an outdated Bigpond Email version or the latest one. Bigpond or Telstra regularly sends updates to keep the service running smoothly. So, if you are using an old version, update it now to the latest version to enjoy faster service.
- Delete Cache in Bigpond Email App
If you are using Bigpond mobile app, then clearing caches of the app may resolve the issue. For this, open Settings on your mobile phone and then go to the App section. There you need to find the Bigpond mobile app and then click on the Clear Cache option.
These methods should fix the slow email sending and receiving issues in Bigpond Email. Well, if the issue persists, take the help of the Bigpond Customer Care team. With them, you can expect to get an effective solution to resolve the issue as soon as possible. You can get in touch with them through email or using their toll-free number. Contact them now!