Bigpond is one of the superior products of Telstra Telecom company in Australia. Bigpond is an email service the serve Australian Telstra user’s quite long time. But unfortunately, Telstra have retired the email service for some reason that is not disclosed by Telstra yet. But no need to worry old customer can still own and run this email service with Telstra support. Under the condition that Bigpond email users are using email for personal and business purpose. So shut down service cannot be easy.
Why Bigpond email compromised
There is no specific one reason for email can be compromised. As Bigpond has good count of users in Australia country so spammer target them for identity and financial loss. The easiest way for unauthorized people to target the Bigpond mail users through sending spam or spoof email under the name of Telstra or Bigpond brand name. Third party people attach suspicious link as a steganography for gain trust and compromised emails. Some Another reason that can lead for make your Bigpond account compromised is sharing account password, using weak or common password or using public WIFI in restaurants, hotel or in public placed which can be easy invitations for hackers.
As in this moder time email is not used for only email purpose but also used as users name in various websites like social media Facebook, X (twitter), Instagram and shopping sites like amazon, JB HIFI etc. Even such activity can bring you financial loss because registered are email address to get bank statement or get OTP (one time code). If think you experiencing suspicious activity in your account than contact Bigpond Customer Care team.
What Major steps help you to keep Bigpond Account secure.
Losing an email is like a disaster for email users are email account is linked with various account method even Two factor Authorization is linked with email account. After number of Bigpond mail users’ complaint about compromisation Telstra have taken major steps to guide users to keep their account safe.
- Never share your Bigpond account password on call as Telstra or Bigpond Team never asked for password.
- Always use secure and strong password which should upper or lower case with symbols and numerical based even there are password manager app coming like google password manager.
- To keep account secure use one time Code or Two factor Authorization app for extra layer of security.
- If receive any suspicious mail pretending to be Telstra or Bigpond than first check the senders email address if it not from Telstra than mark as spam or move to junk and inform Bigpond Customer Support.
- Avoid using public WIFI to sign email account.
- If you are using any client server-based mail apps like outlook, thunderbird, mac mail than you must use app generated password for configuration without sharing mail login password.
- Use VPN (Virtual Private Network) to keep your internet activity hidden.
- If your Bigpond mail account is already compromised than must visit near by Telstra Store, must carry ID proof for verification of account holder.