How to update Details in Telstra Profile

Telstra one of the most repudiated Telecom companies not only in Australia but also have good remark in all over world. This company was introduced in 1975 which bring revolution in telecom industry. Telstra have expanded in many sectors but technology in which they are well knows are home internet, 5G Network, Broadband, Satellite and Bigpond email service.

Why Choose Telstra

Telstra is number one not only Network industry but its popular for its better service towards Telstra customers. Eighter issue is related to the Hone internet, Phone service, Bigpond email problem. This company can be trusted as they never compromise on their user data related. They also give right to the customers to edit or remove their information after they end or switch services from Telstra or another internet service provider (ISP). Telstra never share or sell their customer details.

How to update or edit details in Telstra.

Telstra user sometime goes with consequences that they need to change their credentials in Telstra profile due to some conditions, like lost in registered number, compromised email or demise of account holder. In this blog will discuss about how to change or update profile details in Telstra online.

  1. Details Steps to Change to update details
  2. First of all, open the browser
  3. Browse Telstra official website
  4. Type your Telstra username or you can use Bigpond email address
  5. Enter your Telstra password
  6. Verify the account holder through one time code
  7. Go to the profile option at top right corner
  8. Choose what details you want to update like address, phone number, email address or password.
  9. After edit or update details click save

After updating all the desired details in Telstra wait for some days Telstra company will update details. In case if it does not update or take more than expected time than contact Telstra customer care.

  • Update Details through Telstra App
  • Open Telstra App (If app is not installed than download and install Telstra app in phone)
  • Login app through Pin or Telstra login details
  • Go to account
  • Click profile option
  • Edit the details you want to update
  • After make changes verify through OTP (One time code)
  • Click save

After changes completed done login back again and check details are updated if not than wait.

  • Update Details through Telstra store
  • Go to Telstra store
  • Cary your Id (identity Proof) like driving license
  • Request for change details

Wait for 4 to 5 working days as Telstra take time to verify somehow if details are not updated or wrong details updated than contact Telstra Customer Support.

Note: If you change your Telstra Password, make let us inform you that Telstra or Bigpond password are same. If user use client server app for Bigpond email than after changing Telstra password update same password in mail apps like outlook, Mac mail, thunderbird or mail washer. Also update password in smart devices like android or iOS phone and Tablets. If you unable to update password in Bigpond Telstra mail than feel free to contact Bigpond customer care.

Leave a Comment

Your email address will not be published. Required fields are marked *


Please enable JavaScript in your browser to complete this form.