Are you a Telstra user than must be you using popular email service know as BigPond email. Bigpond user came under Telstra company when Telstra take over BigPond isp company. In merge of two telecom Telstra get Bigpond users as complimentary.
Bigpond email or we can call Bigpond webmail is designed under the specific interface which help every age person for easy access to the email account. Even setup of account is very simple and even most mail apps support email configuration setup easy way. It comes with a lot of features like app password generate without sharing primary password to the mail app like outlook mail, Mac mail etc. As well it has feature like signature, blocking contact or website email or setup forward email to other email accounts and keep copy as well.
- Bigpond Email Login or Send and Receive Email Issue
Are you trying to log in or sign in BigPond account but password not working than the password may be expired coz Telstra always expire BigPond password after 6 months to keep account secure. Eighter password is rejecting by email website than you must be entering incorrect password or there is error like space between password make your password incorrect. No need to get panic you can reset BigPond password in very simple steps.
Here Few Steps to recover Bigpond password.
- Go to the Telstra Official Website or you can visit direct Bigpond email website
- Select Telstra Mail
- Enter Bigpond username as your email address
- Click on forgot password or recover password
- Again, enter Email address
- Click on send link
- Choose recovery link receive option (Registered Phone number or email address)
- Open the link received as per option choose above steps
- Confirm your identity through Date of Birth
- Two option Will come Create pass key or Create password (Select the suitable one)
- Confirm identity through one time code come in mobile phone or email address.
- Password create successfully Notification will help you to confirm password is reset.
Notes: Make sure more than 5 unsuccessful login password attempt can lock your Bigpond email account in such case contact Bigpond Customer Care.
- Bigpond Emails Send Receive Error After BigPond Password Change
Bigpond email send and receive problem often commonly comes in mail apps like outlook, Mac mail, thunderbird or mobile email apps due the password is incorrect or after password change credentials are not updated. This issue can also happen due to installed VPN in system is on coz VPN (Virtual private Network) block the connection between Telstra sever and mail apps.
Here Are Few steps to fix the problem
- Open Mail app in System go to update Password and enter correct password.
- Make sure VPN is Off.
- Use App password in case primary password not working.
Still if the issue does not resolve than go to the Telstra Store or Dial Bigpond Customer Support Number.