{"id":1965,"date":"2025-07-05T10:33:50","date_gmt":"2025-07-05T10:33:50","guid":{"rendered":"https:\/\/www.bigpondonlineservice.com\/blog\/?p=1965"},"modified":"2025-07-05T10:35:39","modified_gmt":"2025-07-05T10:35:39","slug":"unable-to-reset-bigpond-telstra-account-username-or-password","status":"publish","type":"post","link":"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/","title":{"rendered":"Unable to Reset Bigpond (Telstra) account Username or Password?"},"content":{"rendered":"\n

In 21st<\/sup> century we humans are living in digital era where internet is necessity to run digital personal or business work. Internet plays important role in almost every field and make life and work management easy. If we are talking about internet than let\u2019s not forget about Top Australia (ISP) Internet service provider company than brought revolution in modernization i.e. well known as Telstra Telecom company. Telstra offers a lot of services like NBN, Home internet, 5G mobile network, satellite network, Bundle pack and popular email service named Bigpond.<\/p>\n\n\n\n

Why Bigpond is better and reliable email service<\/strong><\/p>\n\n\n\n

After Bigpond merged with Telstra Telecom Bigpond email service have been improved with best interface than can be easily handle by any age user. Apart from normal email send and receive it comes with additional features like email forwarding with keep copy, digital signature, app generate password without sharing main password. Bigpond also gives user authorization to setup or access account by email apps like outlook, mac mail, thunderbird etc.<\/p>\n\n\n\n

Bigpond Email password not working<\/strong><\/p>\n\n\n\n

Sometime we encounter most common problem while access email i.e. forgot Bigpond email password while login or sign in. Even if password used by Bigpond user haven\u2019t change password for 6 months or using common password in that case Telstra expire your password for security reason. Any unauthorize access or suspicious activity force Telstra to limit your Bigpond account to keep user safe. In that case Telstra will limit your account and password will stop working. To limitation from Telstra account, you need to contact Bigpond Customer care<\/strong>.<\/p>\n\n\n\n

What to do If Bigpond Password not working<\/strong><\/p>\n\n\n\n

If you keep facing Bigpond sign in page keep showing wrong password then don\u2019t get panic you need to recover your password through following simple following steps guided in this blog.<\/p>\n\n\n\n

Here detail steps to reset Bigpond password<\/p>\n\n\n\n

    \n
  1. Open the browser like chrome edge or safari if you using apple mac.<\/li>\n\n\n\n
  2. Visit password reset page or link of Telstra or Bigpond<\/li>\n\n\n\n
  3. Under support option<\/li>\n\n\n\n
  4. Recovery my Bigpond password<\/li>\n\n\n\n
  5. Enter Bigpond email address for example: – username@bigpond.com<\/a> or username@bigpond.net.au<\/a><\/li>\n\n\n\n
  6. Click continue<\/li>\n\n\n\n
  7. Choose recovery method setup by you like email or Text message SMS under registered mobile number.<\/li>\n\n\n\n
  8. Open received link sent by Telstra in browser in chosen recovery method.<\/li>\n\n\n\n
  9. Enter D.O.B (Date of birth) to verify identity<\/li>\n\n\n\n
  10. Submit One time code to verify account holder<\/li>\n\n\n\n
  11. Create New password (make sure don\u2019t use old or common password)<\/li>\n\n\n\n
  12. Confirm New password again<\/li>\n\n\n\n
  13. Click Continue.<\/li>\n<\/ol>\n\n\n\n

    How to make sure New Bigpond password is working<\/p>\n\n\n\n

    Have you successfully recovered your Bigpond password and created new one then you can check password is working while login to Bigpond or Telstra account. Let\u2019s discuss how to sign in account with few simple steps.<\/p>\n\n\n\n

      \n
    1. Open Browser<\/li>\n\n\n\n
    2. Go Bigpond email sign page<\/li>\n\n\n\n
    3. Type Bigpond email address as username<\/li>\n\n\n\n
    4. Enter New Bigpond password<\/li>\n\n\n\n
    5. Click Continue<\/li>\n\n\n\n
    6. Compose new mail and do test mail sending email to yourself.<\/li>\n\n\n\n
    7. Check inbox to check emails are sending or receiving properly<\/li>\n<\/ol>\n\n\n\n

      If you are using any mail apps like outlook or mac mail and in smart phone do not forget to update latest Bigpond password after reset.<\/p>\n\n\n\n

      Bigpond still not accepting your new Bigpond password than you have to take help through Bigpond Customer Support<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

      In 21st century we humans are living in digital era where internet is necessity to run digital personal or business work. Internet plays important role in almost every field and make life and work management easy. If we are talking…
      Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":1967,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,15],"tags":[21,24],"class_list":["post-1965","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bigpond-customer-care","category-reset-bigpond-password","tag-forgot-bigpond-password","tag-recover-bigpond-password"],"yoast_head":"\nUnable to Reset Bigpond (Telstra) account Username or Password? - Bigpond Online Service +61(1800) 007 897<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Unable to Reset Bigpond (Telstra) account Username or Password? - Bigpond Online Service +61(1800) 007 897\" \/>\n<meta property=\"og:description\" content=\"In 21st century we humans are living in digital era where internet is necessity to run digital personal or business work. Internet plays important role in almost every field and make life and work management easy. If we are talking...Read more\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/\" \/>\n<meta property=\"og:site_name\" content=\"Bigpond Online Service +61(1800) 007 897\" \/>\n<meta property=\"article:published_time\" content=\"2025-07-05T10:33:50+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-05T10:35:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.bigpondonlineservice.com\/blog\/wp-content\/uploads\/2025\/07\/Unable-to-Reset-Bigpond-Telstra-Account-Username-or-Password.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"533\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/\",\"url\":\"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/\",\"name\":\"Unable to Reset Bigpond (Telstra) account Username or Password? - Bigpond Online Service +61(1800) 007 897\",\"isPartOf\":{\"@id\":\"https:\/\/www.bigpondonlineservice.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.bigpondonlineservice.com\/blog\/wp-content\/uploads\/2025\/07\/Unable-to-Reset-Bigpond-Telstra-Account-Username-or-Password.jpg\",\"datePublished\":\"2025-07-05T10:33:50+00:00\",\"dateModified\":\"2025-07-05T10:35:39+00:00\",\"author\":{\"@id\":\"https:\/\/www.bigpondonlineservice.com\/blog\/#\/schema\/person\/68e1ddcd646d6a58a99efe82d464cfdc\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/#primaryimage\",\"url\":\"https:\/\/www.bigpondonlineservice.com\/blog\/wp-content\/uploads\/2025\/07\/Unable-to-Reset-Bigpond-Telstra-Account-Username-or-Password.jpg\",\"contentUrl\":\"https:\/\/www.bigpondonlineservice.com\/blog\/wp-content\/uploads\/2025\/07\/Unable-to-Reset-Bigpond-Telstra-Account-Username-or-Password.jpg\",\"width\":800,\"height\":533},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.bigpondonlineservice.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Unable to Reset Bigpond (Telstra) account Username or Password?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.bigpondonlineservice.com\/blog\/#website\",\"url\":\"https:\/\/www.bigpondonlineservice.com\/blog\/\",\"name\":\"Bigpond Online Service +61(1800) 007 897\",\"description\":\"Bigpond Support\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.bigpondonlineservice.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.bigpondonlineservice.com\/blog\/#\/schema\/person\/68e1ddcd646d6a58a99efe82d464cfdc\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.bigpondonlineservice.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c909522362c8b0e61cab588051d23544?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c909522362c8b0e61cab588051d23544?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"sameAs\":[\"https:\/\/www.bigpondonlineservice.com\/blog\"],\"url\":\"https:\/\/www.bigpondonlineservice.com\/blog\/author\/admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Unable to Reset Bigpond (Telstra) account Username or Password? - Bigpond Online Service +61(1800) 007 897","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/","og_locale":"en_US","og_type":"article","og_title":"Unable to Reset Bigpond (Telstra) account Username or Password? - Bigpond Online Service +61(1800) 007 897","og_description":"In 21st century we humans are living in digital era where internet is necessity to run digital personal or business work. Internet plays important role in almost every field and make life and work management easy. If we are talking...Read more","og_url":"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/","og_site_name":"Bigpond Online Service +61(1800) 007 897","article_published_time":"2025-07-05T10:33:50+00:00","article_modified_time":"2025-07-05T10:35:39+00:00","og_image":[{"width":800,"height":533,"url":"https:\/\/www.bigpondonlineservice.com\/blog\/wp-content\/uploads\/2025\/07\/Unable-to-Reset-Bigpond-Telstra-Account-Username-or-Password.jpg","type":"image\/jpeg"}],"author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/","url":"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/","name":"Unable to Reset Bigpond (Telstra) account Username or Password? - Bigpond Online Service +61(1800) 007 897","isPartOf":{"@id":"https:\/\/www.bigpondonlineservice.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/#primaryimage"},"image":{"@id":"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/#primaryimage"},"thumbnailUrl":"https:\/\/www.bigpondonlineservice.com\/blog\/wp-content\/uploads\/2025\/07\/Unable-to-Reset-Bigpond-Telstra-Account-Username-or-Password.jpg","datePublished":"2025-07-05T10:33:50+00:00","dateModified":"2025-07-05T10:35:39+00:00","author":{"@id":"https:\/\/www.bigpondonlineservice.com\/blog\/#\/schema\/person\/68e1ddcd646d6a58a99efe82d464cfdc"},"breadcrumb":{"@id":"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/#primaryimage","url":"https:\/\/www.bigpondonlineservice.com\/blog\/wp-content\/uploads\/2025\/07\/Unable-to-Reset-Bigpond-Telstra-Account-Username-or-Password.jpg","contentUrl":"https:\/\/www.bigpondonlineservice.com\/blog\/wp-content\/uploads\/2025\/07\/Unable-to-Reset-Bigpond-Telstra-Account-Username-or-Password.jpg","width":800,"height":533},{"@type":"BreadcrumbList","@id":"https:\/\/www.bigpondonlineservice.com\/blog\/unable-to-reset-bigpond-telstra-account-username-or-password\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.bigpondonlineservice.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Unable to Reset Bigpond (Telstra) account Username or Password?"}]},{"@type":"WebSite","@id":"https:\/\/www.bigpondonlineservice.com\/blog\/#website","url":"https:\/\/www.bigpondonlineservice.com\/blog\/","name":"Bigpond Online Service +61(1800) 007 897","description":"Bigpond Support","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.bigpondonlineservice.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.bigpondonlineservice.com\/blog\/#\/schema\/person\/68e1ddcd646d6a58a99efe82d464cfdc","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.bigpondonlineservice.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/c909522362c8b0e61cab588051d23544?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c909522362c8b0e61cab588051d23544?s=96&d=mm&r=g","caption":"admin"},"sameAs":["https:\/\/www.bigpondonlineservice.com\/blog"],"url":"https:\/\/www.bigpondonlineservice.com\/blog\/author\/admin\/"}]}},"_links":{"self":[{"href":"https:\/\/www.bigpondonlineservice.com\/blog\/wp-json\/wp\/v2\/posts\/1965","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bigpondonlineservice.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bigpondonlineservice.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bigpondonlineservice.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bigpondonlineservice.com\/blog\/wp-json\/wp\/v2\/comments?post=1965"}],"version-history":[{"count":1,"href":"https:\/\/www.bigpondonlineservice.com\/blog\/wp-json\/wp\/v2\/posts\/1965\/revisions"}],"predecessor-version":[{"id":1966,"href":"https:\/\/www.bigpondonlineservice.com\/blog\/wp-json\/wp\/v2\/posts\/1965\/revisions\/1966"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bigpondonlineservice.com\/blog\/wp-json\/wp\/v2\/media\/1967"}],"wp:attachment":[{"href":"https:\/\/www.bigpondonlineservice.com\/blog\/wp-json\/wp\/v2\/media?parent=1965"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bigpondonlineservice.com\/blog\/wp-json\/wp\/v2\/categories?post=1965"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bigpondonlineservice.com\/blog\/wp-json\/wp\/v2\/tags?post=1965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}